At Whole Presence Osteopathy ("we," "our," or "us"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By using our website or interacting with our practice, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect personal information that you provide when you:

• Schedule appointments

• Fill out forms or surveys

• Communicate with us via email or phone

• Interact with our website (e.g., using cookies)

The personal information we collect may include:

• Your name

• Contact information (e.g., email address, phone number)

• Health-related information (e.g., medical history, treatment preferences)

• Payment details

• Any other information you provide directly to us

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2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage your medical care and appointments

• To communicate with you about your appointments, treatment, and billing

• To improve our services and website user experience

• To comply with legal and regulatory requirements

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3. Protection of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes physical, technical, and administrative safeguards to ensure the confidentiality and security of your data.

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4. No Sharing or Selling of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. We respect your privacy and are committed to ensuring that your information remains secure.

Your personal information will only be shared in the following circumstances:

• With your consent (e.g., when referring you to another healthcare provider or specialist)

• When required by law (e.g., to comply with a subpoena, legal process, or regulatory requirement)

• With trusted third-party service providers who assist us in delivering services (e.g., appointment scheduling software, billing systems). These parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

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5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. These tools help us understand how you use our site and allow us to improve its functionality. You can control the use of cookies through your browser settings, but disabling cookies may impact your experience.

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6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request to access the personal information we have on file for you.

• Correction: If your information is incorrect or outdated, you can request to have it corrected.

• Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., where we need to retain it for legal reasons).

To exercise any of these rights, please contact us at support@drfrancisyoodo.com.

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7. Data Retention

We retain your personal information for as long as necessary to provide our services to you and comply with legal, regulatory, and record-keeping requirements. Once your information is no longer needed, we will securely dispose of it.

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8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

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9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

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Whole Presence Osteopathy
Dr. Francis Yoo
121 East 60th Street, Suite 2C, New York, NY 10022
917-477-7174
support@drfrancisyoodo.com